Hello. Check the disc for scratches or smudges. Try to clean the disc if it looks necessary to do so. Also, try ripping the disc to your hard drive first before using Shrink. You can try either the AnyDVD ripper, Any DVD + DVD Decrypter or DVDFab Decrypter. If the disc rips successfully, try opening the files in DVD Shrink. If none of this works, chances are you have a bad press.My DVD Arsenal: BenQ DW1650 Drive, Plextor DVDRW PX-740A Drive, Nero 6.6.0.13, AnyDVD 6.1.8.4, CloneDVD2 2.9.1.2, DVD Shrink 3.2, DVD Decrypter 3.5.4.0, DVDFab HD Decrypter 3.2.1.0, VobBlanker 2.1.3.0, RipIt4Me 1.7.1.0, FixVTS 1.6.0.3Proud PS3 owner! PS3 games currently owned: Fight Night Round 3, Heavenly Sword, Madden 07, Marvel Ultimate Alliance, Motorstorm, NHL 07, Resistance: Fall Of Man, Tony Hawk's Project 8